To drive down costs, federal public institutions can use the Federal Portal environment for the implementation and operational running of their websites. Doing so not only provides them with a tailored website, it also enables them to administer the content themselves, courtesy of a flexible Web Content Management System (WCMS).
Alongside the Federal Portal environment, Fedict also offers a platform for creating government websites quickly, also based on Drupal. The idea behind Fast2Web is to deliver a site within 30 days, ready and waiting for content to be entered. As such, this service eminently lends itself to informational websites with a limited amount of content, as well as dedicated campaign and event websites.
Fedict's ePayment Service enables public services to integrate online payment technologies into their applications. Doing so allows these services to accept payments by credit card, debit card and Internet banking.
Newsletter Service enables public services to send out electronic newsletters and e-mailings to clients and partners. This service also allows for segmentation and monitoring: how many recipients actually opened the mail and which links did they click?
Thanks to eBirth, all parties involved in the processing of birth details can now exchange information electronically. To this end, hospitals and medical caregivers use eBirth Medical. The Registry of Births, Marriages and Deaths of the municipality where the child is born uses eBirth City. Both eBirth applications are available through web services or as a web application.
Digiflow enables Federal administrations, Communities, Regions, Provinces and local authorities to call up certificates from various authentic sources. The confidential information is presented clustered according to 'business context'. In doing so, it is clear at all times who called up which information and why.
Using eDepot, notaries can electronically incorporate companies in the Crossroads Bank for Enterprises (Belgium's central cross-reference database for businesses) and adapt company details. The deed is registered with the Federal Justice Department and publication in the national gazette follows automatically. Fedict also adapted eDepot to allow non-profit organisations to be created: citizens can now directly set up their own not-for-profit organisation through eGriffie.
Notaries are under obligation to formally notify the authorities of the sale of real properties and legacies, enabling the authorities to establish whether the parties concerned have any outstanding tax or social security debts and to subsequently claim payment of such debts as applicable. The Fourth Way sees to it that this process is made to occur electronically.
The authentication service allows users to register and authenticate themselves to get access to government applications
The Federal Authentication Service is part of CSAM: a common solution for all aspects of identity and access management for online government services.
The authorisation service administers access rights to e-government applications aimed at various specific target groups such as accountants, hospitals and administrators of alarm systems. This is also referred to as role management. The employee who is registered in the application as the access administrator assigns the various roles to the officers and staff within the company/organisation.
The Federal Service Bus (FSB) is a data exchange platform that offers uniform and protected access to authoritative sources. The platform makes it possible for public institutions, organisations and businesses to enable users to consult or adapt data from authoritative sources through their own applications.
The Federal Metropolitan Area Network is a high-speed network that connects the Federal Public Services to the Internet and links them with each other for fast and reliable data exchange.
InfoSec, which stands for Information Security, clusters all projects and services to do with the protection and security of information.
The Service Desk is the central point of contact for clients seeking information or technical support for the services delivered by Fedict. If service delivery is interrupted or disrupted, the Service Desk will act to make sure the client's access to the service affected is restored as swiftly and as efficiently as possible.
Fedict's Legal Service delivers legal opinions and legal support to Fedict personnel and the staff of the other Federal Public Services.
Fedict has a proven track record and a wealth of know-how with regard to the process of ICT-related public procurement contracts - from compiling the specifications and calls for tenders through to the closing and performance of the contracts that have been awarded - and shares this know-how and experience with other FPSs. In this context, Fedict delivers support and advice on standard clauses, procedures to be observed and best practices.
Fedict is putting Belgium on the world map as an ICT know-how region by sharing its expertise in the area of e-government on a global scale as part of
• European interoperability projects
• Supporting activities for the World Bank
• Collaboration in other international projects
An Innovation Unit was added to the supporting core activities of Fedict in 2015. This unit is responsible for the continuous scanning of the market to search for interesting and important trends or innovations for the clients of Fedict, including in the technology field. The Innovation Unit focuses not only on opportunities but also on potential threats. On the basis of the input, it is then decided what actions should be taken.
In 2013, the Federal Government set up the ICT Monitoring Committee (IMC) to shed light on ICT expenditure within the Federal Services and to seek out synergies where possible. Fedict is one of the key members of the Committee and played a prominent role in 2015.
The Council of Ministers of 28 March 2014 decided to introduce a reuse review for procurement procedures. For each purchase dossier, IMC checks whether an agreement already exists for the intention to purchase, or whether it makes sense to set up a joint purchase or negotiation and whether the best conditions were stipulated. Fedict deals with the purchase files of the services that do not come under the realm of social security.
A number of ICT resources and solutions are used by virtually every government service to accomplish its assignment. Examples are the availability of servers and capacity for communication, data storage and system security. In 2014, the government decided to try and group and harmonise the range of services in a portfolio of horizontal services. In 2015, this led to the setting up of a G-Cloud board, which put together a horizontal services portfolio. Fedict played a key role in this board.
The government has a distinct need of specialist ICT personnel. This demand is catered for by the e-Gov not-for-profit-organisation, which has been vested with Fedict since 2006, and has been operating under the name of 'Fedict Select' since 2008. Through online vacancies and active searches in internal and external databases, the not-for-profit-organisation seeks out suitable candidates, invites them over for interviews and tests and then decides whether or not to recruit these profiles.
Fedict – the Federal Public Service for Information and Communication Technology – is working for the Federal Government to develop and monitor e-government services. Fedict assists Federal Public Services in their endeavour to improve their service delivery to citizens, businesses and civil servants through ICT.
Fedict is committed to putting in place a combination of specialists with ready know-how and members of staff who show potential to rise in the ranks and display commitment. As part of its continued professionalisation drive, in 2015 Fedict recruited eight new staff.
In 2015, €11,441,579 was allocated. For one thing, this budget went to providing support in the area of Project and Service Management, Procurement, FMSO and the legal aspects. For another thing, these budgets were used to implement projects and to set up services within the domains. Because of the organisation on the basis of domains from 2015 onwards, it is not possible to show developments compared to previous years.
The operating budget covers householding, telephone and IT expenditure and investments. The total amount stood at € 9,442,916 in 2015.